Privacy Policy

【fb.railmk.com】 Privacy Policy

Last Updated: 【October 14, 2025】

Welcome to 【https://fb.railmk.com/】 (hereinafter referred to as “this Website”). We focus on providing high-quality custom flood barrier products. We understand the importance of privacy and are committed to handling and protecting your personal information transparently. This policy aims to explain how we collect, use, disclose, and protect your information when you visit our website, use our services, or contact us.

1. Information We Collect

The information we collect is intended to better provide you with products and services, and primarily includes:

- Information You Provide Directly:
  - Contact Information: Such as your name, company name, email address, phone number, country/region.
  - Business & Project Information: Such as your project requirements, required flood barrier dimensions, material preferences, budget, project address, etc., used to provide custom solutions and quotes.
  - Order Information: Such as billing address, shipping address. Please note that payment information (e.g., credit card numbers) is processed directly by third-party payment processors (such as PayPal, Stripe), and we do not store such sensitive information.
- Information Collected Automatically:
  - When you browse the website, we automatically collect information through cookies and similar technologies, such as your IP address, browser type, operating system, access times, pages viewed, and referring website addresses.
- Information from Third Parties:
  - We obtain anonymous website usage data from analytics tools like Google Analytics to help us improve the website.
  - We obtain anonymous advertising campaign performance data from advertising platforms like Google Ads.

2. How We Use Your Information

We use your information for the following purposes:

To process your inquiries and requests, and respond to your questions about products, customization, and pricing.
To provide and customize services for you, prepare technical solutions, drawings, and quotations.
To process your orders, arrange production, logistics, and delivery.
To improve and optimize our website, analyzing user behavior to enhance the user experience.
For marketing and advertising activities, including showing you relevant ads on platforms like Google Ads (remarketing), and sending you information about products you might be interested in (subject to your consent).
To fulfill legal obligations and ensure security, complying with applicable laws and regulations, and protecting our website and business from fraud.

3. Cookies and Tracking Technologies

Our website uses cookies (small text files) to enhance your browsing experience.

Essential Cookies: Necessary for the basic functions of the website.
Performance Cookies: Such as Google Analytics cookies, help us understand how visitors use the website.
Advertising Cookies: Set by services like Google Ads, used to track ad clicks and for remarketing.

You can manage or refuse cookies through your browser settings. Upon your first visit, we will request your consent for non-essential cookies via a pop-up. Disabling certain cookies may affect the full functionality of the website.

4. How We Share Your Information

We will never sell your personal information. We only share information with third parties under the following circumstances:

Service Providers: With trusted third parties who provide services to us, such as website hosting, email services, data analysis services, payment processors, and logistics companies. These third parties can only process data according to our instructions.
Legal Requirements: To comply with legal obligations, regulations, or respond to valid legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. International Data Transfers

Our company is located in China. This means your information may be processed outside your country/region. We will take all reasonable measures to ensure your data is handled securely during transfer and in accordance with the requirements of this policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or for longer periods if required by law (e.g., for tax, accounting purposes). For example, inquiry information may be retained for several years for business follow-up, while order information will be retained for the period required by law.

7. Your Rights

Depending on the laws of your location (such as the GDPR in the EU or CCPA in California), you may have the following rights:

Access and Correction: Request access to the personal information we hold about you and correct any inaccuracies.
Deletion: Request the deletion of your personal information.
Restriction of Processing: Request that we restrict the processing of your information.
Data Portability: Receive the information you provided in a structured, commonly used format.
Object to Marketing: Object to the use of your information for direct marketing purposes at any time.
Withdraw Consent: Withdraw any consent you have previously given for the processing of your personal information.

To exercise any of these rights, please contact us using the details provided in Section 9.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, your personal information, or your rights, please feel free to contact us:

Email: 【info@zxjtgc.com】
Phone: 【+86 17367286921】
Mailing Address:
- Attn: Mr. Ming
- Zhenxuan Industrial Co., Ltd.
- No. 577 Fuqiang Road, Yinzhou District
- Ningbo, Zhejiang 315000
- China

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated version and the “Last Updated” date at the top will be revised. Please check this page periodically to learn how we are protecting your information.